Programme manager

Manages a strategically important programme through a number of interrelated large projects and has responsibility for planning the benefits realization.

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Job title

Programme manager


Manages a strategically important programme through a number of interrelated large projects and has responsibility for planning the benefits realization. Leads and manages the setting up of a programme and its governance through to successful delivery of new capabilities that will realise the anticipated benefits.

Average competence level

Level 4.5

Accountable to

Senior business manager / head of programmes

Responsible for

Direct reports

Key staff relationships

Accountable for programme specific delivery to senior responsible owner or programme director.

Matrix management of project managers, external suppliers and team members

Main accountabilities

1.       Manage the delivery of the programme’s capabilities so that the anticipated benefits are realized safely

2.       Define the governance of the programme and implement the organisation’s processes and best practice

3.       Develop and maintain coherent plans across all projects and other related activities

4.       Manage the effective communications with senior stakeholders, third party suppliers and the board

5.       Engage, lead, direct and motivate the project managers ensuring effective coordination of the projects and delivery to time, cost and quality

6.       Implement control measures and regular reporting and take corrective actions as necessary to maintain the delivery of benefits

7.       Influence the appointment of appropriate people to key project roles

8.       Implements health, safety and environmental management processes

Person specification

Career experience – at least ten years as a project manager and five years as programme manager with relevant industry sector experience

Programme experience - whole lifecycle management of a strategically important programme with a value of at least £20 millions, lasting typically at least one to two years, comprising at least five significant projects, with many major external suppliers and an overall team size of at least 50 people.

Education – graduate level or equivalent

Qualifications – practitioner level in programme management (e.g. MSP or PgMP or equivalent)

Skills – leadership through engagement and influencing,  communication, drive, commitment, confidence, resilience, problem-solving, flexibility

Programme and project management competence levels

Required average is Level 4.5 across the 15 areas.  Minimum levels:


·         Risk management (Level 4)

·         Change control (Level 4)

·         Contract negotiation (Level 4)

·         Leadership and vision (Level 4)

·         Stakeholder engagement (Level 4)

·         Organisation and governance (Level 4)

·         Benefits realisation (Level 5)

·         Line management (Level 3)

·         Others (Level 3)



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